top of page
Untitled design (23).png

Our Courses

In an interactive and experiential setting, our courses explore the pattern of how we think and make decisions in conflict and explain how to leverage targeted, curiosity-based communication strategies to lower stress, reduce tensions, generate understanding and open avenues for cooperative ways forward.

Engaging Conflict in the Moment:
Curiosity-based Communication Skills for Professionals

Course Objectives

  • Communicate effectively when emotions are high

  • Recognize conflict behavior in the moment

  • Get to the root of challenging interactions quickly

  • Devise targeted solutions that lead to positive outcomes

  • Deescalate with confidence

  • Discover valuable information

Course Options

1.png

1/2 Day Intro

The 1/2 day course introduces participants to the science of conflict decision making and how curiosity is an essential tool for gaining control over conflict, activating critical thinking and achieving positive results. This course includes short lectures, video, discussion, and introductory skills practice. Cost: $1,250 per class up to 12 participants $85/ participant for each additional* *In person travel costs over 50 miles not included

2.png

Full Day Basic

This full day course dives into conflict on the job and explains how to turn conflict into cooperation by leveraging the science of conflict decision making, how curiosity can be used to transform interactions of conflict, and builds capacity in core conflict communication skills for engaging conflict in the moment. Participants connect theory and practice to their professional roles and have the opportunity to practice them in hands-on, interactive exercises. This course includes short lectures, video, discussion, and skills practice through exercises, coached role plays and advanced scenarios. Cost: $2,000 per class up to 12 participants $150/participant for each additional* *In person travel costs over 50 miles not included

3.png

2-Day Immersive

This two day immersive course is our most comprehensive offering. It dives deeply into the science of conflict decision making, how curiosity can be used to transform interactions, and core conflict communication skills that turn conflict into cooperation. This course also builds in essential self-awareness competencies so that participants can better manage their own conflict responses when triggered in difficult interactions. This course includes short lectures, video, discussion, and enhanced skill practice through customized, coached role plays, scenarios and exercises. At the end of this course participants are prepared to engage conflict with confidence on the job and off.

 Cost: $3,750 per class up to 12 participants $250/ participant for each additional* *In person travel costs over 50 miles not included

Half-Day Skill Reps

Refresher Course

Just like keeping our physical bodies strong, keeping our conflict communication skills strong takes repetition and practice. These 4-hour courses advance the ½-day, 1-day basic and 2-day immersive courses by reviewing core concepts and providing customized opportunities for hands-on practice through exercises and role plays. Cost: $1,250 per class up to 12 participants $85/ participant for each additional* *In person travel costs over 50 miles not included

  • Hands on skill practice

  • Customized scenarios


  • Expert trainers

  • Cutting edge theory

  • Small class size

  • 1-day, 2-day and ½ day options

  • In-person or virtual

What Sets CAICR Courses Apart

  • Deescalate high emotion

  • Communicate with confidence

  • Discover key information

  • Problem solve effectively

  • Reduce stress

  • Encourage cooperation

 

The Results You'll Achieve

Our courses are tailored to address the unique conflicts and challenges facing professionals in your field.

Industries we've worked with include:

Law Enforcement

Mediators

Security 

Corrections

Community Groups

Schools

Violence Prevention

Public Utilities

Government Compliance and Enforcement

Juvenile Justice

911 Dispatch

Mental Health First Response

What Our Participants Are Saying

"Thank you for a fantastic training! In just two days I feel better equipped to manage inevitable conflicts in my work (and even at home!)"

- Canadian Energy Regulator Inspection Officer

Want to learn more about how our courses could support your field?

Get in touch with our team today. 

Thanks for submitting!

bottom of page