The Skill Sequence: Steps to De-escalation

Want a simple framework for de-escalating conflict? This resource walks you through the skill sequence: noticing conflict behavior, verifying what you see, asking curious questions, and listening in a way that helps people feel heard.

 

You’ll also get sample questions to uncover what’s really driving defensive behavior so you can turn conflict into cooperation.

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Enter your email address below to receive your copy and start putting these skills into practice.

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